doordash customer rating reddit
DoorDash customers rate drivers after each delivery so your rating is an average of your last 100 ratings. You can lose your job if its too low or lose scheduling opportunities.
First Bad Customer Rating I Don T Even Know What I Did Wrong I M A Super Nice Person R Doordash
The lawsuit alleged that instead of giving Dashers the tips they earned from deliveries DoorDash used those customer-paid tips to pay its delivery drivers base pays.
. In 2019 DoorDash was hit with a lawsuit from Washington DCs Attorney General Karl Racine. DoorDash has collected 13924 reviews with an average score of 144. The rating is created by using the average of your last 100 customer ratings.
Youll move 04 for a. On the subreddit rDoorDash user appulfox posted a text conversation between them and their DoorDash driver. Heres how DoorDash works.
12 hours agoFinally JMP Securities lowered their price objective on shares of DoorDash from 21000 to 20000 and set an outperform rating for the company in a research report on Thursday February 17th. Having a completion rate of 95 or higher. According to DoorDashs deactivation policy once a driver has accepted at least 20 orders those with a customer rating below 42 or a completion rate below 80 may be subject to deactivation.
With one recent exception Ive given either five stars or no rating at all. As the saying goes angry customers tend to rate more than happy customers do. Your customer rating is an average of the last 100 ratings youve received from customers.
Over the past few days though my customer rating has been tanking and I dont know why. Most customers do not rate you at all. Having an average customer rating of at least 47 stars.
Other Top Dasher requirements are. Already encountered difficulties several times. Customer ratings dont matter.
Across an 18 minute timespan appulfox was caught in a bizarre situation. Customer Rating Overall customer rating is a score from 1-5 calculated from the 100 most recent ratings submitted by customers on their delivery not food experience. The customer rating means everything TBH.
Thank you for your continued efforts to serve customers on the DoorDash platform. So Ive been dashing for a couple weeks now and I believe Ive been doing good. Its a conscious decision not an oversight.
The first 15 deliveries didnt receive a rating or at least wasnt shown to me. We shouldnt be fighting for 5. This is because the DoorDash minimum acceptance rate to become a Top Dasher is 70 so you need to accept at least 70 of order requests to even be eligible for the program.
As of April I received a charge on. Its down to a 423. DoorDash explanation of ratings is here.
That said its easy to get defensive in response to a critical review. The base pay rises each time you decline an order. 19 comments 86 Upvoted This thread is archived.
Then at about 20 it said 433 low. When I first started I watched my ratings bounce all over the place. If I knew that no rating would default to a 5 half of my deliveries would be 1 3 or 4.
Someone had apparently stolen their Wendys order at the restaurant by pretending to be them and the driver was unable to pick. DoorDash Reviews 14 Rating 14208 Reviews 10 of reviewers recommend DoorDash Company Reviews Questions Visit Website Email. The DoorDash customer rating is a rating system that DoorDash uses to measure your delivery performance.
I couldnt figure out why it was so low when you can be deactivated below a 45 then when I hit 40 my rating was 477 Ill take that. DoorDash drivers may trick you. High ratings give dashers early access to the schedule where in some places matters a lot.
Through this we can raise our base pay through the power of unionization. That is just math. Dashers may be deactivated from the DoorDash platform if they have a customer rating below 42.
DoorDash Drive involves delivering larger catering orders that require special handling. Make sure to say the order doesnt pay enough as your reason. The following ratings exist with DoorDash.
Have fun dashing and making money tonight but remember the PSA. Become a Dasher Be a Partner Restaurant Get Dashers for Deliveries. I dug through a lot of reviews from DoorDash drivers from places like Reddit online forums and Glassdoor to see if there were any trends in positives and negatives of the.
Video footage appearing to show a Doordash delivery driver confronting a woman who lied about not receiving her food has gone viral. Keep in mind that I have yet to be late on an order and ensure I dont forget anything every time I even send a text to the customer. 2325 51 45588 which rounds up to 456.
DoorDash your a delivery driver delivering fast food or shopping for customer. If I got a few bad ratings I might not be able to support my wife and son as well. Its like most of these customers just want to be assholes.
Drive orders pay more than regular orders and you can even receive an on-time or early delivery bonus. Heres what it looks like in the app. My rating has never been below 46 but today it fell to 458 after a steep decline in the past week from 474.
5 should be the minimum. 463 50 ratings 2315 add the asshole rating 1 2325. Acknowledge and apologize for the customers experience.
But because as many as 89 of customers will see your response its important to make the most of your response with a polite carefully worded response. Doordash customer rating deactivation reddit. Speculating a bit but lets assume it was one idiot customer probable.
Customer ratings are hilarious Im never late check items and am generally a good dasher with 2000 deliveries. Customers rate Dashers between 1 and 5 stars. Customer Rating Scale 1-5.
I have no idea what a. Be short and sweet. To qualify for Drive orders you must have a minimum of 100 deliveries and 48 average customer rating as well as a 90 completion rate.
A screenshot of my current DoorDash customer rating.
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As Soon As I Got Top Dasher My Customer Rating Went From 4 74 To 4 67 And It Just Keeps Dropping Is This Normal R Doordash
So This Was My Rating A Few Days Ago And The Second It My Rating Now It Says 0 Ratings Excluded So Can Customers Delete There Rating I M Confused R Doordash
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I M A New Dasher And It Shows My Rating Really Low Is This Normal It Was Fine A Few Days Ago And Now This Should I Be Worried R Doordash
How Is That Ratings Go Down But They Are Basing It Off Of Last 98 Deliveries Not The 100 That They Are Supposed To R Doordash
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Anyone Else Have Their Customer Rating Not Match The Customer Reviews I Have 5 Out Of 5 Reviews As Five Stars But My Rating Is A Less Than 5 Average I M So
That S A Lot Of Unfair Ratings R Doordash
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